Privacy policy.
A short and specific account of what we do with personal data, rather than a long one that says nothing.
Who is responsible
Buildwell Consultancy - FZCO is responsible for the personal data described in this policy. We are a Free Zone Company registered in Dubai, United Arab Emirates under trade licence 80410 issued by IFZA, Dubai Silicon Oasis.
You can reach us at info@thebuildwellconsultancy.com or +971 58 268 4251 with any question about this policy or about data we hold.
What this website collects
This website has no contact form, no account system, no analytics and no advertising. It does not set cookies, and it does not track you across sites or build a profile of your visit.
Like any website, pages are served by a hosting provider that keeps short lived technical logs of requests, which can include IP address, browser type and the page requested. These logs exist to keep the service running and secure. We do not use them to identify individual visitors.
What we collect when you contact us
If you email or call us, we receive whatever you choose to send: typically your name, your email address or phone number, your company, and the details of your enquiry.
We use that information for one purpose, which is to respond to you and, if it leads somewhere, to discuss and deliver work. We do not sell it, rent it, or use it for marketing lists.
Confidentiality
Enquiries frequently contain commercially sensitive information about how a business runs. We treat what you send as confidential, and we are willing to sign a non disclosure agreement before any detailed discussion.
Who else sees it
Our website hosting and our email are provided by third party service providers, which means your message passes through their systems in the ordinary course of being delivered and stored. We do not otherwise share enquiry information with anyone unless you ask us to, or unless we are legally required to.
Those providers may process data outside the United Arab Emirates.
How long we keep it
Enquiry correspondence is kept while there is an active conversation and for a reasonable period afterwards, in case you come back to us. Records relating to work we actually carried out are kept for as long as required for accounting and legal purposes. If you ask us to delete your enquiry and we have no legal reason to keep it, we will.
Your rights
You can ask us what personal data we hold about you, ask for it to be corrected, ask for it to be deleted, or object to how we are using it. Write to us at the address above and we will respond.
We handle personal data in line with applicable United Arab Emirates data protection law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
Changes to this policy
If our practices change, this page changes with them, and the date at the top is updated. This version is dated 26 July 2026.